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For an exceptional customer experience

from contact to purchase

CARYA CRM helps you closely monitor and valorize all your interactions with (potential) customers using a smart CRM tool developed specifically for the automotive sector.

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Carismetric

Smart lead management, hands-on reporting, efficient processes and solid relationship management: CarisMetric, our Salesforce-based CRM tool, was developed specifically for automotive and helps your sales team boost and nurture leads to increase sales conversion.

The tool gives you a 360° view of your customers and prospects so that you can further fine-tune your services and adjust your sales policy accordingly. The result: a data-driven relationship management that deepens the relationship with (potential) customers and helps your dealership distinguish itself from others in the market in a qualitative way.

A smooth customer journey

At CARYA CRM, we understand better than anyone that a positive customer experience and lasting relationships are an absolute priority. That's why, with CarisMetric, we help you set up the right systems to ensure a smooth customer journey and high-quality customer loyalty.

Leader in automotive

CarisMetric is a 100% automotive-focused Salesforce solution. The system works across all your brands, data and departments. This allows you to always maintain an overview, gain deeper insights into your working methods and results, and respond better than ever to (future) developments.

Our services

The Carismetric ecosystem

At CARYA CRM, we help you set up the CarisMetric system and optimally streamline your customer journey. Moreover, the core of CarisMetric can be flexibly extended with additional modules tailored to your dealership and departments. Want to know more? Find out all about it in the CARYA shop!

MyCRM

At the core of CarisMetric is MyCRM: the hub of all data within your dealership. With it, you manage everything from leads and contacts to vehicle data.

MyAdmin

Vehicle administration becomes easier than ever. From order to delivery: you manage everything in one place.

MyFleet

Our solution for B2B sales. It helps you maintain the perfect relationship between your fleet manager and your professional customers.

MyStock+

Gain more insight into your stock vehicles and know exactly how many vehicles you have in stock. Useful for your sales and for your customers!

MyOffer

Generate quotations from CarisMetric with your data and using your own template. Your customer can easily sign digitally.

MyTestdrive

Manage test drives without any problems, and always keep an overview of your test vehicles and their schedules.

MyFeedback

Collect feedback from your customers via various channels, and escalate to the right person if no action has been taken.

MyJourney

Keep your customers engaged with your brand through personalized communication at the right moment in the customer lifecycle.

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Content for your communication?

Want to further strengthen relationships with your customers and prospects? At CARYA CONNECT, we turn the data from CarisMetric into powerful digital communications through content marketing, websites, apps, social media and more.

To CARYA Connect

A question?
An idea?

At CARYA, we love to hear what's on our minds. So be sure to get in touch to share your comments, suggestions or questions with us. Or: make an appointment with one of our account managers to see what we can do for your dealership.

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