At CARYA, we are committed to protecting your Privacy and Personal Data. This Privacy Policy provides information on how CARYA handles Personal Data, and applies to processing via the
www.carya.eu website. Please read this Privacy Policy carefully, as it contains essential information about protecting your Privacy. Our website also uses cookies and similar technologies. Please read our Cookie Policy (https://
www.carya.eu/cookies) for more information about this.
Article 1 – Who is CARYA, and why do we process Personal Data?
1.1. Carya Group BV is a Belgian private limited company with company registration number 0881.916.476, and registered office at Schoonmansveld 48, 2870 Puurs-Sint-Amands (hereinafter: “CARYA”).
CARYA’s services include but are not limited to CARYA DMS, CARYA IT, CARYA Connect, CARYA CRM, CARYA Support, CARYA academy, CARYA jobs and the CARYA shop. CARYA is also responsible for the
www.carya.eu website.
1.2. In this context, CARYA processes Personal Data. Depending on the circumstances, CARYA carries out such processing as a data controller (e.g., processing of Personal Data on www.carya.eu) or as a processor on behalf and for the benefit of its clients (e.g., storage and processing of Personal Data of CARYA’s clients or end clients).
1.3. This Privacy Policy is limited to CARYA’s processing operations as a data controller, including, but not limited to, the processing on the
www.carya.eu website.
Article 2 – Personal Data
2.1. The Personal Data you provide to us and that are processed by CARYA are as follows:
- Identification and contact details such as name, profile name, first name, phone number, e-mail address, and login data;
- Electronic identification details such as IP address, browsing behaviour, origin, and search terms;
2.2. CARYA may collect Personal Data from you in the following ways:
- During your registration on or use of the
www.carya.eu website;
- Through the use of cookies;
- By requesting further information in response to any contact you have made with CARYA through this site; or
- During telephone or face-to-face conversations;
Please see Article 7 for provisions on the use of cookies.
Article 3 – Processing Purposes
3.1. General purposes:
CARYA processes Personal Data for the following commercial purposes:
- Managing your account on this website;
- Looking after and improving this website;
- Continuous improvement of CARYA’s services;
- Adequately responding to your queries on the legal basis of providing a service requested by you.
Please see Article 7 of this Privacy Policy for details about the purposes of processing through cookies.
You are not obliged to disclose your Personal Data, but acknowledge that the provision of certain services is rendered impossible if you refuse their processing.
3.2. Direct marketing:
Likewise, we will only use your Personal Data for direct marketing purposes (newsletters, campaigns, promotions, etc.) if you give your explicit consent (“opt-in”).
Based on your consent, CARYA will process your Personal Data to provide you with content and updates about CARYA and our services.
You may withdraw your consent at any time, without providing reasons and free-of-charge, by clicking on the unsubscribe link at the bottom of each promotional e-mail or by writing to CARYA, Privacy Department, Schoonmansveld 48, 2870 Puurs. Your withdrawal of consent shall not affect the lawfulness of the processing based on consent before its withdrawal.
CARYA will retain your Personal Data until you withdraw your consent to direct marketing. After a withdrawal of consent, we may retain your e-mail address and name for a reasonable and limited period to ensure that we can properly follow up on your request to stop receiving newsletters, campaigns, promotions, or other forms of direct marketing. We may transfer your Personal Data to the service provider we use for sending newsletters. It will be obliged to maintain the confidentiality of your Personal Data.
3.3. Transfer to third parties:
CARYA will not transfer your Personal Data to third parties.
We will not transfer your Personal Data in an identifiable manner to third parties, without your explicit consent, unless required in order to provide the Services.
We may use third-party processors to deliver the website and/or services to you. We shall ensure that third-party processors may only process your Personal Data on our behalf and upon our written instructions. We guarantee that any third-party processors shall be carefully selected to ensure the security and integrity of your Personal Data.
If CARYA contracts processors located outside the EU, CARYA shall take all necessary measures to ensure that such processors adhere at least to the same standards as those in force within the EU.
We may transfer anonymised and/or aggregated data to other organisations that may use this data to improve products and services and to organise the marketing, presentation, and sale of customised products and services.
3.4. Legal requirements:
There may be occasional instances where CARYA will need to transfer your Personal Data pursuant to a court order or to comply with other binding laws or regulations. CARYA shall make all reasonable efforts to inform you in advance in this regard, except where legally restricted.
Article 4 – Duration of Processing
4.1. CARYA will retain and process Personal Data for a period necessary according to the processing purposes (see Article 3 – Processing Purposes).
4.2. If your consent is required for processing, such processing will take place until you withdraw your consent to processing.
Please be aware that withdrawal of consent may mean you can no longer use all or part of the website and/or services.
If you have registered on our website, we will delete your Personal Data when you delete your profile unless a statutory or regulatory obligation, or a court or administrative order, would prevent us from doing so.
Article 5 – Your Rights
5.1. Right of access:
You are entitled to obtain information about your Personal Data at any time, free-of-charge, as well as about CARYA’s use of your Personal Data.
5.2. Right of rectification, deletion, and restriction:
You are free to choose whether or not to share your Personal Data with CARYA.
Furthermore, you are entitled to request that CARYA correct, supplement, or delete your Personal Data at any time. You accept that certain services and products will not be available if you refuse to provide Personal Data, or request their deletion. You are also entitled to ask us to restrict the processing of your Personal Data.
5.3. Right to object:
Where applicable, you are entitled to object to the processing of your Personal Data for reasons specific to your situation.
You are always entitled to object to the processing of Personal Data for direct marketing purposes, including profiling related to direct marketing, without having to provide a reason.
5.4. Right to withdraw consent:
Where the processing is based on your prior consent, you will be entitled to withdraw that consent.
5.5. Right to data portability
Where applicable, you have the right to portability of the Personal Data you have provided to CARYA.
5.6. Exercising your rights:
You may exercise your rights by contacting us for this purpose, stating your identity and clearly describing your request, either by e-mail to privacy@carya.eu, by post to CARYA, Privacy Department, Schoonmansveld 48, 2870 Puurs-Sint-Amands, or by using the “Contact us” section on the website.
5.7. Right to complain to supervisory authorities:
For more information about your privacy rights, processing of Personal Data in general, or if you wish to file a complaint, please get in touch with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32(0)22744800, Fax +32(0)22744835, contact@apd-gba.be.
Article 6 – Security and Confidentiality
6.1. CARYA has developed security precautions that are appropriate on a technical and organisational level to avoid the destruction, loss, falsification, modification, unauthorised access, or inadvertent notification to third parties of Personal Data that have been collected as well as any other unauthorised processing of such data.
6.2. You must always observe the security requirements, which include preventing unauthorised access to your login details and code. You therefore bear sole responsibility for the use of the website from your computer, IP address, your identification data, and for their confidentiality.
Article 7 – Cookies
7.1. The
www.carya.eu website uses cookies and similar technologies.
7.2. The website uses essential and functional cookies. These cookies are always enabled and are strictly necessary for the proper and secure functioning of the website. Without these strictly necessary cookies, the website cannot function properly, and we cannot provide you access to the website or certain parts of it.
7.3. The
www.carya.eu website also uses cookies which, depending on the preferences you specify on your first visit, are used for the website’s proper and secure functioning, to make your browsing experience easier and more pleasant, and to better tailor the website’s content to your requirements and preferences.
While you may refuse the installation of cookies, some parts of the website may not function or not function optimally.
With your consent, CARYA may also use certain cookies and technologies to analyse your browsing behaviour and deliver targeted advertising.
Read more about the use of cookies on the
www.carya.eu website in our Cookie Policy.
h4>Article 8 – Changes to the Privacy Policy8.1. CARYA may change its Privacy Policy for various reasons, for example to comply with changes in applicable laws and regulations or when CARYA provides new services or makes changes to the services. Please check this Privacy Policy occasionally to ensure you are aware of the latest version that applies whenever you visit the website.